German Speaking - Customer Service Advisor

The Hut Group

Rudheath, England, GB
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 02/15/2021
  • Website: thg.com
  • Company Address: Voyager House, Chicago Avenue, Manchester, M90 3DQ

About The Hut Group

THG has grown from a start-up business to a global digital commerce group, fast becoming one of the world’s leading beauty and wellbeing online retail organisations.

Job Description

The Hut Group is one of the fastest growing online retailers on the planet. We’re an ideas-led tech company that’s always had a desire to break out of conventions. Ambition that has established us as a leader in the Beauty and Wellness spaces, and now we’re going beyond. Our culture is fast-paced and risk-taking, we like to move twice as fast as any normal person thinks is reasonable. Over a decade of building and growing brands in the Beauty and Wellness sectors, across over 140 markets. We specialise in creating brilliant digital brand experiences, and we are hungry for more.

Our culture celebrates original thinkers, tech pioneers and skilled technologists. A group of over 4,000 diverse, smart thinkers – our people are unquestionably our strength. An environment that empowers our people to achieve their full potential, creating innovative digital experiences that deliver results. Our culture is one of a kind, recognising great achievement with great reward.
 

What will I be doing?

Working within the International Customer Service Team responding to customer’s queries via telephone and email
Handling overflow contacts from the UK team
Occasional translations may be required
Striving for first time resolution

Required skills and experience

Fluency in language both written and spoken is essential
Candidate must also be fluent in English
Professional and friendly telephone manner
Attention to detail
Excellent listening skills
Flexible, reliable and trustworthy
Able to work under pressure

Benefits

Hours: 42.5

Location: Northwich, CW9 7RA

Salary: Competitive + Quarterly Bonus + Sales Commission

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.