Lab Operations Associate

Candid

Columbus, OH, US
  • Job Type: Full-Time
  • Function: Clinical Research
  • Post Date: 05/11/2021
  • Website: candidco.com
  • Company Address: , New York, NY

About Candid

Candid is redefining oral health by using modern technology to help deliver human-focused care. With a commitment to creating the best outcomes, Candid inspires confidence and promotes wellbeing.

Job Description

Candid is redefining oral health by using modern technology to help deliver human-focused care. With a commitment to creating the best outcomes, Candid inspires confidence and promotes wellbeing. We believe that high-quality orthodontics should be affordable and accessible, and we’re pioneering an innovative approach to diagnosing, treating, and monitoring cases remotely. Our team is a group of startup veterans with experience across healthcare, hospitality, tech, and finance at companies such as Lyft, BCG, Airbnb, Blackstone, and Clover Health.
Role
At Candid™ we’re building a best-in-class consumer healthcare brand to provide increased access to affordable healthcare. We’re looking for an adaptable and detail-oriented individual to join our Columbus lab.  You'll help launch the next step in our vision by pioneering best practices for receiving, preparing and distributing the physical dental impressions we receive weekly from thousands of customers all over the country. In this cross-functional position you’ll track and manage daily inbound and outbound impression kits, as well as build and distribute completed aligner kits for customers.  You will also learn how to use state-of-the-art software and scanning systems to prepare impressions for treatment planning. From receipt to distribution of the final product, you’ll play a hands-on role in the process that creates and delivers a unique smile to each customer. You will report directly to our Lab Operations Managers in our Columbus HQ. 
What You’ll Do 
  • Receive, catalogue, and prepare incoming polyvinyl siloxane impressions for digitization
  • Operate and maintain state-of-the-art orthodontic lab equipment
  • Work closely with the manufacturer to validate, deliver, and track PVS impressions tagged for production
  • Ensure the highest quality standards are met or exceeded at all times
  • As a fulfillment associate, you’ll work directly with our local Operations Manager and Chief Dental Officer to identify process improvements aimed at increasing efficacy and efficiency
  • Work with clinical lab team to create digital rendering of dental impression with state of the art dental technology 
  • The associate will be responsible for auditing and investigating quality and accuracy of cases in the pipeline
  • Train in cross-functional roles that will foster and develop skills suited for career development
What You’ll Need 
  • 2+ years of professional experience in logistics, fulfillment, or operational setting preferred
  • Hands on experience in a dental, orthodontics or healthcare experience preferred, not required
  • Ability to track, manage, and edit large sets of data to maintain reporting and metrics
  • Experience in managing physical inventory 
  • Hands-on attitude with an interest in learning dental anatomy and business operations
  • Deep passion for leveraging innovation and technology to deliver outstanding patient outcomes
  • An entrepreneurial mindset—a problem solver who drives towards continuous improvement
  • Comfort using Microsoft Office and Google’s G-Suite/Gmail
  • Previous experience with a fast growth company 
Pay & Perks 
  • Competitive compensation
  • Medical, dental, and vision insurance
  • Parking/Bus pass
  • Significant discount on our customized treatment plans and aligners  
  • You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.