Head of Developer Experience


San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 01/15/2021
  • Website: easypost.com
  • Company Address: 164 Townsend Street, San Francisco, CA, 94107

About EasyPost

EasyPost is a Shipping API that solves complex logistics problems for eCommerce businesses, enabling them to deliver an online shopping experience that delights customers.

Job Description

EasyPost is not only helping e-commerce companies with accurate tracking and logistics, we are delivering hope and spreading smiles to homes all across the country. We push boundaries and change the status quo through our restful API, allowing companies greater control over their shipping. We continue to disrupt the shipping industry, and this is the best time to get on board. We are out to do things differently, to consistently change, grow, and progress. Join us in building the shipping infrastructure.

We are looking for a Head of Developer Experience/Developer Evangelism to start and lead a new department on our Engineering team. You’ll be responsible for building a new team while spearheading our new Developer Experience strategy. This role will be a mix of educating and creating content for Developers, marketing EasyPost’s API to the Developer Community, managing open source projects, and re-authoring our client libraries. If you want to be a key member of our rapidly growing engineering team making important technical decisions that will shape the company's future, then we’d love to meet you.

What You'll Do:

  • Create and deliver impactful content (speaking at conferences, blog posts, presentations, etc.) that help developers use EasyPost
  • Collaborate with different stakeholders across EasyPost to build out our strategy around Developer Experience/Evangelism
  • Provide support and guidance to developers building on the EasyPost platform
  • Develop technical messaging and platform architecture documentation describing the EasyPost API
  • Contributing to open source and authoring client libraries and coordinating content
  • Build out developer-facing documentation and integration guides
  • Advocate on behalf of the broader developer community
  • Build and manage our Developer Experience team 

About You:

  • 7+ years in Developer Evangelism, Developer Advocate, Technical Product Marketing, or other public-facing technical roles
  • Experience working on technical issues, troubleshooting bugs, and communicating with product management and other business stakeholders
  • Management experience with prior track record of starting new teams a plus
  • Experience programming with Ruby on Rails, Python, or Go
  • Prior experience working as a Software Engineer a plus
  • Experience working at a rapidly scaling SaaS start-up 
  • Empathy towards technical users and Software Engineers 
  • A strong track record of presenting highly technical topics
  • A clear passion for both creating software and engaging live communities
  • Ability to work autonomously in a fast paced environment

What We Offer:

  • Competitive salary and equity
  • Comprehensive medical, dental, and vision and commuter benefits
  • Flexible work schedule and paid time off
  • Collaborative culture with a supportive team
  • The opportunity to make massive technical contributions at a fast-growing start-up
  • A great place to work with unlimited growth opportunities

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.