Solutions Delivery Consultant

Beamery

London, GB
  • Job Type: Part-Time
  • Function: Sales
  • Post Date: 02/22/2021
  • Website: beamery.com
  • Company Address: 353 Sacramento St, San Francisco, California 94111, US

About Beamery

Beamery’s Talent Operating System allows enterprises to attract, engage, and retain top talent, and manage the entire talent journey on one unified platform. Beamery's mission is to help the world's best companies acquire their greatest assets: their people. Founded in 2014, Beamery is trusted by the world's most innovative global organizations to treat their candidates like customers. Beamery has offices in London, Austin, and San Francisco.

Job Description

About Beamery

We believe talent is a company’s greatest asset. Finding, engaging and retaining that talent starts with building meaningful relationships and delivering exceptional candidate experiences at every stage of the candidate journey.

Beamery is the leading Talent Engagement Platform. Combining Talent CRM, Talent Marketing, Automated Compliance, and a Connected layer to legacy systems, it enables companies to attract, identify and engage candidates on one unified platform, to deliver better talent acquisition at scale.

At Beamery we’re powering the shift towards a candidate first Talent Engagement strategy, shifting recruiting from a reactive, to a proactive processes and empowering talent teams in new areas critical to successful Talent Engagement, from branding, events and compliance, to forecasting & planning. Our Talent Engagement platform offers a new level of comprehensiveness, consolidating essential modern talent acquisition activities into one system and offering a connected solution that powers the entire candidate journey.

About Customer Success

The product we build is truly changing the way companies find and hire talent, and our role in Customer Success is to make sure that our users make the best of it. Our constant support and engagement is one of Beamery’s biggest strengths- we act as advisors and agents of change to our customers, and we bring back their feedback and requests to the rest of the team. We invest time in understanding our customer’s business needs, and strategically think about how the product can best fulfill them. Our goal? To make every single interaction with Beamery productive, easy and enjoyable.

We’re looking for a Solutions Delivery Consultant who will consult in pre-sales around implementation design and take the lead in architecting and configuring the Beamery product suite for our new customers.

 

What will you be doing as a Beamery Solutions Delivery Consultant?

    You’ll be working with Sales and prospects during the Solutions Design stage to ensure that future customers are set up for success when they partner with Beamery; you’ll be working with those same customers during implementation to deliver high-quality, on time solutions within the Beamery product
    As part of the cross functional team at Beamery, you’ll be a part of key customer interactions throughout the customer journey. In the sales process, you partner with Account Executives, and during the implementation process you’ll be working with an Engagement Manager and Project Coordinator.
    Your focus with our prospects and customers will be needs analysis, solution design and configuration, coordinating our internal teams and work with sales, customer success and product to understand customer use cases and enhancement requests
    Conduct deep technical and recruitment process discovery and create reliable solutions within Beamery built on best practices. You’ll be translating business issues into functional and technical specifications to ensure successful delivery while also ensuring compliance and standards as appropriate
    Achieve team, project and business outcomes by managing, diagnosing and solving technical issues that may arise during the delivery life cycle
    Configure Beamery for customer needs, including custom fields, global tags, recipes, campaigns, sources, statuses, stages, pipelines, vacancy groups and permissions/teams
    Work directly with customers to translate business objectives into technical requirements
    Stay up to date with new features and product launches from Beamery and other partners
    Develop trusted and synergetic relationships with clients, partners, and other stakeholders

 

Who are we looking for?

    3+  years of  experience in the needs analysis, solution design and configuration/delivery of enterprise SaaS software
    Experience with email products or marketing automation, recruitment, HR tech, or artificial intelligence are ideal
    Eager to work with and across multiple teams, and at multiple levels and get things done.
    Strong communication skills with different audiences and stakeholders globally
    Able to serve as the voice of the customer and collect feedback to drive continuous improvement across all areas relating to product
    Demonstrated ability to work within a team construct on major enterprise implementations, as well as the ability to establish rapport and solid working relationships across all levels within customers and all functional groups within Beamery (sales, customer success, enablement, product and engineering)

 

Some things we also consider important:

    BS or MS in computer science or a related technical field or equivalent practical experience.
    Highly analytical
    Strong product intuition and user empathy
    Ability to focus on a problem at hand while thoughtfully considering overarching company strategy
    Passionate about B2B products and building enterprise solutions
    Self starter
    You have the ability to manage multiple implementation priorities simultaneously at various stages of the customer journey
    Ability to travel up to 30% of the time

Benefits & Perks

    Ownership. Everyone gets stock options
    Top-of-the-line tools/equipment, enhanced maternity and paternity packages, unlimited holiday and flexible working options
    Learning. Dedicated learning time every month, with budgets for resources, books and conferences
    Wellness. Gym discounts, coffee and whatever you need to keep you at your best
    [Insert other generic startup perks]. Yes we have those… but what’s more important are the three points above. A team that gets things done, and has fun doing it

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.