Recovery Shift Supervisor

Wheels

Seattle, WA, US
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 01/02/2021
  • Website: www.takewheels.com/
  • Company Address: San Diego, Los Angeles, CA

About Wheels

Wheels is a last-mile, shared electric mobility platform changing the current landscape in dockless mobility. With innovative products focused on sleek design and safety, Wheels provides a low-cost, fun, and comfortable way to get around cities through the connection of a smartphone. Wheels is headquartered in West Hollywood, California, with plans to expand quickly across the world. Wheels was founded by brothers Joshua Viner and Jonathan Viner. Prior to Wheels Joshua and Jonathan founded the popular dog walking app Wag with the mission of creating the safest and most trusted platform to get your dog walked. They scaled to over 100 cities, raising almost $400 million in funding for Wag. Wheels also added former Bird, Uber and Lyft executives to it’s management team. The newest members include Ben Shaken who joined as Chief Product Officer from Lyft where he was Director of Product. Marco McCottry joined as Chief Operating Officer. Previously, McCottry served as an executive at Uber where he ran the Midwest business, and most recently led North American Operations for Bird.

Job Description

Wheels is a last-mile, shared electric vehicle platform changing the current landscape in dockless mobility. With innovative products focused on sleek design and safety, Wheels provides a low-cost, fun, and comfortable way to get around cities through the connection of a smartphone. Wheels is headquartered in West Hollywood, California and is expanding quickly across the world.

The Recovery team works in the field using technology to help monitor, maintain, and recover vehicles across cities. It is a hands-on role where team members manage a broad set of responsibilities based on the dynamic day-to-day patterns and usage of vehicles in our cities. As a Recovery Shift Supervisor you’ll both operate in the field and assist in day-to-day logistics of the Recovery team.

What You’ll Do:

  • Recover missing bikes from the field
  • Lead daily team huddles and assign Recovery Specialists to designated areas
  • Use mobile applications to locate bikes
  • Collaborate with Field Operations Leads and HQ Recovery analysts
  • Track team productivity metrics and hold team accountable to meet targets
  • Assist Operations Manager in the scheduling of employees
  • Clock employees in and out
  • Assist in managing day-to-day logistics
  • Assist in onboarding and training new employees

What You’ll Need:

  • A smartphone and proficiency using mobile technology
  • Valid driver’s license and clear motor vehicle record
  • Ability to lift over 40 pounds, repeatedly
  • Ability to motivate a team of up to 18 specialists
  • Strong organizational and time management skills
  • Flexible schedule and able to regularly work on weekends
  • Ability to self-manage and also work well in a team environment
  • Rigorous attention to detail and excellent data management skills

Covid-19 Safety Measures:

Our team is committed to ensuring the safety of our customers and employees. As a result, we will be enforcing guidelines based on CDC recommendations.

  • All warehouses work areas/stations are separated by at least 6 feet.
  • Hand washing/sanitizing stations located at each entrance and throughout the facilities.
  • PPE equipment (mask, gloves) will be provided for each team member.
  • Team member temperature checks prior to shift with forehead thermometers.
  • Work areas/tools/vans are sanitized before and after each shift.
  • All inbound and outbound devices at our warehouse are sanitized with disinfectants and UV wands.

We at Wheels strive to build a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company, but also as individuals. Wheels is an Equal Opportunity Employer.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.