Product Manager

Chorus.ai

Toronto, CA
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 01/14/2021
  • Website: chorus.ai
  • Company Address: 465 California St, San Francisco, CA, 94104

About Chorus.ai

Chorus helps your team make decisions using the insights you'd get if you were sitting in on every sales or customer success call.

Job Description

About Us
 
Chorus.ai is the No. 1 Conversation Intelligence Platform for high-growth sales teams. Founded in 2015, Chorus.ai’s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice-of-the-customer across the entire organization. Customers like Zoom, Outreach, Qualtrics, Adobe, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-to-100%. Chorus.ai is headquartered in San Francisco, with offices in Tel Aviv, Toronto and Boston.
 
The Role
 
As Product Manager at Chorus, you will be responsible for partnering with cross-functional stakeholders to define, develop and deliver compelling conversation intelligence products for transactional sales teams. This is a highly visible role that will be critical to the success of our business in one of our fastest growing customer segments.

What You'll Do:

    • Own, prioritize and execute on the roadmap for our transactional sales product
    • Build a compelling end-to-end conversation intelligence product for transactional sales teams that enables them to understand factors affecting conversion, and scale insights and best practices across their organization
    • Partner closely with customers and internal teams such as customer success and sales to deeply understand customer needs and synthesize product feedback
    • Define functional requirements, develop detailed product specifications and associated project plans
    • Work with cross-functional teams throughout the software development lifecycle to ensure fast-paced, smooth delivery of features
    • Define and track key metrics to measure the success of your productsDrive communication and alignment with key stakeholders

What You Bring to the Table:

    • 3+ years of product management or related experience
    • Strong empathy for customers and a passion for problem solving
    • Excellent customer-facing communication skills and ability to efficiently collect and synthesize customer needs
    • General understanding of B2B sales personas as well as common methodologies and processes required
    • Knowledge and/or experience specifically in regards to transactional sales teams and processes a strong plus
    • Comfort with ambiguity; ability to build compelling products in emerging categories where customer requirements may not be well defined
    • Prior experience in sales or adjacent role such as sales engineering a strong plus
    • Bachelor's degree required

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.