Customer Sales Representative

Flock Freight

Solana Beach, CA, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 02/21/2021
  • Website:
  • Company Address: 240 S Cedros Ave, Suite 200, Solana Beach, CA, 92075, US

About Flock Freight

Flock Freight is a Google Venture funded startup in San Diego using some serious tech to completely disrupt and reimagine the $40 Billion North American LTL freight industry.

A series of cutting-edge optimization algorithms enable Flock Freight to provide a superior shipping experience for thousands of customers. The unique technology developed by Flock Freight increases the speed, efficiency, and safety of moving freight in an industry that is plagued by painful inefficiencies.

Job Description

In the past three years, Flock Freight has grown 25 times in size and has become one of the largest startups in San Diego. We’ve done some of our best work in the midst of a global pandemic and even hired over 20 new team members during the crisis. 

Whether we’re logging on from home or from the office, our mission remains the same: To reinvent North America’s $400-billion freight industry by relentlessly eliminating inefficiency and waste through algorithmic pooling. We’re using our proprietary technology to guarantee shared truckload service, the faster, safer, greener — just better — way to ship. 

As the only certified B Corp freight shipping company, we’re pleased to provide a service that reduces our industry’s carbon footprint. Our commitment to do the right thing doesn’t stop at the environment though; we’re tackling initiatives in many areas to build an inherently sustainable business model and a high-performance, high-care culture. 

Our team and our investors are extremely passionate about our pledge to use shipping as a force for good. SignalFire, GLP Capital Partners, and GV (formerly Google Ventures) recently invested millions into our Series B round of funding, which validates our vision to transform the industry.

This pursuit would be nothing without our brilliant people, who obsess over growing our customer base, developing our carrier network, and improving our technology platform.
The Account Manager role is an inside sales role that is responsible for acquiring, growing and retaining customers across the US. Account Managers are tasked with managing relationships, educating customers on using the Flock Freight application, explaining the value and benefits of using FlockDirect.  They drive overall bookings and revenue from new customers as well as their set of retained customers.
  • Convert Sales Qualified Leads through Sales Pipeline
  • Achieve monthly bookings goals.
  • Use a consultative sales approach to offer clients industry changing products/services to provide immediate and long term solutions to their problems.
  • Deep understanding of clients needs, challenges, communication styles, roles, and key decision makers within each organization.
  • Gather and validate, on an ongoing basis, an understanding of a customer’s revenue potential via Annual Freight Spend. A key responsibility will be to achieve maximum wallet share for each customer.
  • Outbound calls to prospects/customers to build relationships and drive bookings. This includes an expectation of making 70-100 calls per day based on the book of business owned and leads in your Pipeline.
  • Build trust and credibility with customers by consistently delivering superior account management.
  • Coordinate with various stakeholders involved in moving a customer’s freight.
  • Be knowledgeable on every aspect of the customer’s experience including understanding operations and fulfillment needs.
  • Track account information, emails, communication, status, and Flock systems.
Attributes of Successful Account Manager:
  • Consistently meet or exceed all activity and revenue goals. 
  • Strong motivation to make money based on results.
  • Loves being held to a daily, weekly and monthly target ranging from activities to bookings.
  • Possess the ability to learn quickly.
  • Desire to join a fast-paced, early-stage startup.
  • A great attitude, self-motivated and the ability to thrive in change.
  • Be hungry to win and strive to hit your goals day in and day out.
  • Ability to be resourceful.
  • Ability to multitask.
  • Excellent written and oral communication skills.
  • Strong ability to learn new product concepts and verbalize the benefits fluently internally and externally. 
  • Excellent problem-solving skills with an ability to quickly recognize opportunities. 
  • Ability and desire to make cold, prospecting calls over the phone. Prospecting via email is not enough for this role. 
Required Skills and Experience:
  • Bachelor’s degree
  • 3+ years of Freight Industry experience
  • LTL/Partial experience is a plus!
Why Flock Freight:
  • Grow your career with San Diego’s fastest-growing company
  • Be part of a team that is changing the freight industry
  • Full benefits package
  • Competitive salary and variable comp with opportunities for growth
  • Have skin in the game - we offer stock options!
  • Fun, fast-paced, collaborative culture

Flock Freight is proud to hire, promote, and retain talent from a diverse candidate pool. We value the skills of people from various backgrounds, realizing each individual’s unique perspective makes our team better. Committed to creating an environment that’s fair and inclusive, we fill open positions based on qualifications, merit, and business need.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.