Provider Data Operations Researcher


Pune, IN
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 01/16/2021
  • Website:
  • Company Address: 568 Broadway 9th Floor, New York, NY, 10012

About Zocdoc

ZocDoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use ZocDoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more. With a mission to give power to the patient, ZocDoc's online marketplace delivers the accessible, seamless, and simple experience patients expect and deserve. ZocDoc is free for patients and available across the United States via or the ZocDoc app for iPhone and Android.

Job Description

Healthcare is too hard. At Zocdoc, we strive every day to make it easier for patients to get the care they need. Founded with a mission to give power to the patient, Zocdoc enables the seamless healthcare experience patients expect and deserve. Every day, we hear from patients who tell us about the very real difference we’ve made in their lives. You can hear some of their stories here.

Your Impact on Our Mission:

As a Provider Data Operations Researcher, you’ll research information on healthcare professionals and institutions to build and update one of the largest databases in the healthcare industry worldwide.

You’ll Enjoy This Role if You… 

  • Are enthusiastic about bringing solutions to both patients and providers
  • Have a fervent flame to learn and adapt to new skill-sets and processes
  • Are outstanding in communicating effectively (both verbal and written)
  • Have a keen eye for detail and can capture discrepancies efficiently
  • A team player, who is eager to work in an extremely happy, fun, and progressive environment
  • Remarkable at time management and prioritization, managing stakeholders and projects simultaneously

Your Day to Day Is… 

You’ll primarily use the internet and learn in-house tools to collect information on medical professionals and institutions such as, their names, addresses, other contact information, affiliations, board certifications, and awards and recognitions. You will also: 

  • Receive adequate training on work tools and process workflow to have sound knowledge and understanding of both 
  • Meet or exceed metric goals for both productivity and accuracy 
  • Ensure high-quality data verification and structured or unstructured research using available search tools and applications 
  • Daily reporting of work done in the available reporting tools 
  • Promptly communicate any glitches, impediments in the process workflow to team head and respond to emails in an appropriate and timely manner
  • Be aware of the latest guidelines and policies impacting work 
  • Participate in and developing projects and processes focusing on data-integrity and workflow solutions 

You’d be Successful in This Role if You Have… 

A Bachelor’s degree from a top tier institution (minimum of 60% in 10th/12th/graduation)

  • 0-2 years of work experience 
  • Proficiency in MS Excel, MS Word, and Internet search 
  • Excellent verbal and written communication skills in English 
  • Ability to learn quickly and readily adapt to change 
  • Strong analytical skills, attention to detail and sharp focus 
  • Strong interpersonal and team skills, but still be able to work independently to accomplish team goals 


  • An incredible team of smart and supportive people 
  • A competitive compensation package, including attractive medical insurance
  • Amazing perks – think catered lunch every day, Ping Pong, etc.
  • Daycare/creche facility for kids
  • Work-from-home benefits



Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

Related Jobs

Provider Data Operations Researcher

Zocdoc - Pune, IN

Senior Software Engineer

Zocdoc - Pune, IN

Customer Service Associate

Zocdoc - Phoenix, AZ, US

Senior UX Researcher

Zocdoc - New York City, NY, US

UX Program Manager

Zocdoc - New York City, NY, US
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.