DayTwo is the first company to safely and sustainably balance blood sugar, lower A1C, and reduce weight using food as medicine and leveraging the profile of a patient’s gut-microbiome, without the use of medications or surgery. Our data science and digital tools combined with our clinical expertise are shifting the diabetes treatment paradigm from management to remission.
The Customer Success Associate (CSA) at DayTwo provides proactive motivation and information for our applicants throughout the enrollment process, from the moment they apply to DayTwo until they are enrolled in our program. The CSA will proactively call applicants to make a personal connection, answer questions, provide support and encouragement, and guide the applicant throughout. This is a key role in DayTwo's Customer Success team, as your work will determine just how many members have the chance to take control of their diabetes. The CSA is an applicant’s primary contact at DayTwo throughout their enrollment process, and thus the defining aspect of their enrollment experience.
We’re looking for a smart, kind, determined, and detail-oriented person to join us. The CSA is an organized, empathetic, sales-oriented person with strong customer service skills who is willing to tackle any challenge and is driven to provide access to DayTwo's Personalized Nutrition to as many people as possible!
