Product Analytics Manager

Upstart

Columbus, OH, US
  • Job Type: Full-Time
  • Function: Business Intelligence
  • Post Date: 02/17/2021
  • Website: upstart.com
  • Company Address: , San Carlos, CA, 94070

About Upstart

Upstart is the leading AI lending platform partnering with banks to expand access to affordable credit. Forbes recently ranked Upstart #12 on its list of "most promising AI companies in America." Inc. Magazine also recognized Upstart as one of the Best Workplaces for 2020.

Job Description

Upstart is a leading AI lending platform partnering with banks to expand access to affordable credit. Forbes recently ranked Upstart #12 on its list of "most promising AI companies in America." Inc. Magazine also recognized Upstart as one of the Best Workplaces for 2020.

By leveraging Upstart's AI platform, Upstart-powered banks can have higher approval rates and lower loss rates, while simultaneously delivering the exceptional digital-first lending experience their customers demand. Upstart's patent-pending platform is the first to receive a no-action letter from the Consumer Financial Protection Bureau related to fair lending. Upstart is based in San Mateo, California and Columbus, Ohio. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

Upstart is looking for an analytically minded individual with keen product intuitions to answer high-impact product and business questions through intelligent use of data. The product analytics manager will work closely with Product Managers and Data Scientists to improve end-to-end user engagement, from application flow, to underwriting and reporting. The ideal candidate will be naturally curious and motivated to discover hidden truths to improve user experience.

How you’ll make an impact:

  • Use data to see beyond the numbers and understand how our users interact with our products.
  • Provide strategic influence with Product and Engineering teams to solve problems and identify trends and opportunities.
  • Administer AB tests in the product, monitor results and generate product and business recommendations. 
  • Manage development of data resources, gather requirements, organize sources, and support product launches.
  • Build reports, dashboards, and metrics to monitor the performance of our products.
  • Build and scale product analytics team

What we are looking for

  • 5-10 years of product analytics experience with people leadership experience and interest in guiding and building an elite product analytics team
  • Detailed understanding of building good technical solutions with the ability to work with product managers, engineers and data scientists into troubleshooting and solving problems
  • Ability to break large projects into smaller pieces to meet deadlines and ability to convert ideas into testable hypotheses and/or next steps
  • Effectively use analytics tools such as Heap/Looker to diagnose web conversion rates and suggest improvements to drive key product metrics
  • Demonstrate business acumen and quantitative thought leadership 
  • Comfort with programming in Python and/or R
  • Strong sense of intellectual curiosity balanced with humility, drive and teamwork
  • Ability to operate at a speedy pace in research or implementation
  • Ability to leverage personal influence and connections to attract top talent

What you’ll love: 

  • Competitive Compensation (base + bonus & equity)
  • Comprehensive medical, dental, and vision coverage
  • Personal Development and Technology & Ergonomic Budgets 
  • Life insurance and disability benefits 
  • Clubs and Activities  (Game Nights, Fitstarters, Superwomen, Book Club, Investing Club, Money Discussions, Photography Club and Basketball teams) 
  • Generous vacation policy
  • 401(k)Catered lunches + snacks & drinks

Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. 

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.