THG is one of the world’s fastest growing and largest online retailers. The company owns and operates many leading brands including LookFantastic.com, Grow Gorgeous, Mio Skincare, Hale Country Club, ESPA and MyProtein.com - The world’s #1 online sports nutrition brand. We create brilliant digital brand experiences and our in-house team design, develop and build a bespoke proprietary technology platform that is used by hundreds of millions of people worldwide.
Our culture is fast-paced and ambitious – we like to move twice as fast others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth. Our people are our strength and we have over 6,000 diverse, smart thinkers across the globe who are encouraged to think creatively and are empowered to turn their ideas into actions.
About the division; Ingenuity:
THG Ingenuity is a fully-integrated digital commerce ecosystem, designed to power brands without limits. End-to-end, global, and scalable, our proprietary tech platform represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes Nintendo, Daily Mail Group, Nestle, Unilever, Honda and of course, Proctor and Gamble.
Built to empower both brands and customers alike, the Ingenuity ecosystem takes all the pieces needed for successful e-commerce propositions, and places them under one roof. Encompassing everything from hosting and data science to warehousing and fulfilment, we simplify the minefield of digital commerce, and enable brands to form direct and meaningful relationships with their consumers.
Initially developed to power one of the world’s largest beauty and wellbeing businesses, THG Ingenuity has been continually refined to facilitate sustainable growth and seamless expansion. Indeed, the potency of the platform is no more evident than in the extraordinary global growth enjoyed by The Hut Group. Now operating over 160 localised websites, shipping to 193 territories, THG has harnessed the power of the Ingenuity platform to continually set the standard for achieving sustainable global growth in the beauty, wellbeing, and nutrition spaces
The role of the Operations Manager is integral to the overall Ingenuity proposition. The Operations Manager will act as the conduit between multiple teams within the division including Tech, Merchandising, Trading and Marketing. The Operations Manager will be a strong leader with the ability to influence and make difficult decisions.
This new role is perfect for an experienced Operations & Supply Chain Professional who is looking to develop a great career in a fast growing technology solutions business.
Implementing operational excellence across the Ingenuity Division
Managing 3rd Party Logistics relationships
Implementing alternative methods of efficiency
Setting and reviewing budgets and managing cost with clients and internal teams
Supply chain planning
Maintaining detailed records, generating reports and developing presentations to help management understand logistics
Ability to manage all aspects of supply chain
Work closely with internal departments including Merchandising, Sales, Buying and Trading and support on adhoc Supply Chain projects
Key skills & experience required:
Experience with 3rd party marketplace integrations and management
Experience with direct-to-consumer cross-border trade (EMEA, APAC, Middle East and The US)
A strong understanding of Supply chain operations with at least 2 years+ experience at an FMCG company
Good understanding of warehouse operations and processes
Strong analytical skills and highly computer literate; advanced excel skills
Customer and Supplier focused - experience of working collaboratively with suppliers.
Excellent communication and influencing skills to develop strong relationships internally and externally
Good at working within a team in a fast paced company
Able to prioritise and allocate time effectively
Diligent in completion of tasks and projects
Strong team player
Highly organised and motivated
Company Bonus Scheme
On-site GP and Physio