Product Design Manager

Taxfix

Berlin, DE
  • Job Type: Full-Time
  • Function: Web/Graphic Design/Internet
  • Post Date: 01/06/2021
  • Website: taxfix.de
  • Company Address: Stralauer Allee 10-11, Berlin, 10245

About Taxfix

Taxfix is on a mission to help people get their maximum tax refund effortlessly, without needing prior tax knowledge. Our user-friendly Taxfix App enables people to file their tax declaration within 22 minutes on average using a chat-like interface to guide the process.

Job Description

Our Mission:

The tax industry is outdated and we have embraced the disruption we can cause here by innovating and thinking outside of the typical "Tax box".

Our customer experience is driven by our mission to help people get their maximum tax refunds, without any prior tax knowledge or complicated forms in a convenient and hassle-free manner.

We have taken inspiration from how a face to face Tax Accountant consultation happens by creating a conversational UI that is hyper-personalized to every customers' specific tax situation.

Questions asked to customers are based on the answers they have already given. Our german product for example, has over 4000 questions, but a customer is usually asked around 70, depending on their tax situation.

Our talented team creates products that help people improve and simplify their lives. Our diverse group of over 200 people comes from over 40 nations, with a shared passion for product development and creating an outstanding user experience. Join a team of smart, ambitious, driven people who value open communication and processes.

Responsibilities:

At Taxfix, we want to continue to evolve and mature the product to create greater trust and confidence in our customers. This role is responsible for People management of Product team members in New Market teams, as well as embedding customer-centricity across the company and maturing the design methods and capabilities of the design practice.

Leadership

    Develop talented people and diverse teams in a cross-functional product organisation
    Empathetic leadership
    Demonstrate strategic success, and results-driven design
    Challenges boundaries, drive change, creativity and sees opportunities for growth in the product organization
    Have clarity of the vision and share this in a way that creates meaning in the work of others
    Provide design mentoring and coaching to other designers and project stakeholders
    Demonstrate Taxfix values every day
    Guide designers to work effectively in cross-functional teams that include Tax specialists, Product Owners, Engineers, and Data Scientists
    Manage the planning, resourcing, implementation and risk management of their teams

Strategy

    Create and executes a design strategy in consultation with key stakeholders across the business.
    Look for opportunities to improve and mature the design operations, methodologies, and capabilities of the team.
    Able to clearly articulate and deliver on the Taxfix strategy and value propositions as well as steer the teams through discovery processes to help inform and evolve our strategy.

Continuous Improvement

    Provide feedback and coaching of design processes and deliverables across projects
    Identifies and creates industry-leading best practices, and maintains a practical toolkit to ensure continuous improvement and a consistent approach to design
    Identifies opportunities to improve design processes and activities as well as the engagement of project stakeholders
    Actively contribute to Design Review sessions

Communication

    Communicates and evangelises the Design Practice value proposition, ensuring design-led practices are adopted by leaders and other stakeholders in the product organisation and across the business
    Improve visibility of design, research and content design impacts across the business
    Deliver insightful weekly reporting on the team, activities, risks and key decisions

Requirements:

    You must have extensive experience in a relevant field e.g. Product Design, UX, Interaction Design
    Previous leadership and people management experience is essential
    Must have Bachelor or Masters Degree in design or a related discipline
    Able to tackle complex, interconnected challenges and use design to both communicate that complexity, as well as provide clarity and simplicity.
    Demonstrated ability to not only navigate ambiguity, but lead people through it and provide a sense of grounding where possible
    Passion for design: Able to distinguish between ‘good’ and ‘great’ and are able to not only identify best practices but push boundaries and explore new territory.
    Able to collaborate in participatory, team-based environment and support and inspire teams through collaboration as well as direction and vision
    Strong verbal and visual presentation skills, with a portfolio that demonstrates that.
    An ability to understand the value of design within a business context, and able to offer a considered point of view
    Excellent command of business English.  
    A team player.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.