Student Support Officer- Sales, Gurgaon

ApplyBoard

Gurgaon, IN
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 01/24/2021
  • Website: applyboard.com
  • Company Address:

About ApplyBoard

At ApplyBoard, we believe that education is a right, not a privilege. We empower people around the world to access the best education available. Through our platform and team of experts, we streamline the application process, from submission to enrolment, assisting thousands of students to pursue their dreams of studying abroad.

Job Description

Are you ready to change the lives of prospective International Students?  We are looking for a vibrant candidate to support prospective students who are looking to study in Canada and other countries. Working with Students and with local recruiting partners, your job will be to guide students through the admission process on ApplyBoard’s platform and services.  
 

Responsibilities

      • Represent the ApplyBoard brand to promote ApplyBoard services
      • Follow up on leads promptly to increase international student engagement at ApplyBoard 
      • Respond to inquiries via phone, chat and email in a professional and timely manner
      • Be responsible for meeting program applications and enrollment targets
      • Guide prospective students on schools and programs in ApplyBoard’s key markets 
      • Support international students through the entire admission lifecycle from program selection to arrival on campus 
      • Coordinate with various teams across the company to ensure a positive customer experience and timely application decision 
      • Update and maintain our customer database with all pipeline activity
      • Implement marketing and recruitment strategies through research and market analysis to maximize international student outreach
      • Responsible for supporting prospects in their local time zone 
 

Qualifications

    • Post-secondary or equivalent experience
    • Demonstrated customer service and client management skills
    • Strong verbal and written communication skills Ability to work independently within a team-based environment 
    • Exceptional problem-solving skills under ambiguous circumstances to ensure you provide the best outcome for our students while maintaining integrity
    • Fluent in English and Hindi
    • Experience working in the education industry or having been an international student would be considered an asset 
What We Offer:
 
The opportunity to have an impact on a product that is positively affecting change to thousands of students lives every day with the chance to work alongside a brilliant and globally diverse team
A Highly competitive compensation package with a lot of room to grow with Canada's fastest growing technology firm and a leader in the Global International Student Recruitment industry!

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.