Sr. Field Engineer - UK


United Kingdom
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 03/25/2021
  • Website:
  • Company Address: 251 Post St, 2nd Floor, San Francisco, CA, 94108

About Kong

Kong Inc. is a cloud connectivity company. Powering connections to build a reliable world.

We are best known as the creator and primary supporter of Kong, the most widely adopted open-source Microservice API gateway. We’re backed by a16z, Index Ventures, CRV, Jeff Bezos (Amazon), Eric Schmidt (Google), Stanford University, NEA and many others.

Job Description

Are you ready to join the API revolution?

You will be working at a hectic and fast paced Startup as a member of the Field Engineering team. This team is responsible for interfacing with our customers on billable projects as well as producing tooling, white papers and other marketing content.

As a member of the Field Engineering team you will act as a pathfinder for our largest and most critical customers. Helping establish, implement and customize API Connectivity platforms that process hundreds of billions of transactions globally.

In this role you will have the opportunity to interface with everyone in the customer environment from Developers to Executives and represent Kong culture and values everyday.

This is one of the most technically challenging roles in the industry, and working at Kong presents a unique opportunity to combine that challenge with helping to modernize enterprise software and learn about how businesses run in the digital age.

Above all you’ll be acting as a stellar teammate for the rest of Kong.

What You'll Be Doing:

        Working with a diverse team of people from all over the world
        Work on innovative and cutting edge customer projects
        Help innovate our tooling and processes to make you and your team more efficient
        Learning our products and technologies, taking that knowledge and applying it to real world usage
        Collaborating with other peers, business partners and groups.
        Representing not only yourself and the rest of your team but all of Kong
        Defining what ‘good’ looks like in terms of production deployments, what is recommended and why
        Working with Sales and Product teams to ensure our customers are getting the most out of the solution
        You will be leading customer discussions and small scale projects

What We Are Looking For:

        Show passion and determination about technology
        Enjoy working with others and collaborating
        Self awareness and strong communication skills are a must
        8+ years of relevant technical experience required
        Prior Enterprise Application transformation and modernization experience
        Proficient in Linux environments including Cloud and Development tooling
        Experience writing, governing and modernizing API’s
        Experience designing microservices architectures and decoupling monolithic applications including reading and writing enterprise application code (eg Java, Python, C or other languages)
        Experience in Go language highly preferred
        Experience working in Kubernetes and Cloud Native environments, particularly with application deployments and connectivity is highly preferred
        Ability to travel to customer and Kong locations as-needed (post COVID)

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.