Field Service Engineer - Rebel & ZipChip Products - West Coast Territory

908 Devices

Campbell, CA, US
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 01/18/2021
  • Website: 908devices.com
  • Company Address: 27 Drydock Ave., 8th Floor, Boston, MA, 02210

About 908 Devices

908 Devices is a company offering chemical analysis devices based on high pressure mass spectrometry (HPMS). It offers a range of products, including rugged, handheld chemical detection tools, compact footprint analyzers, and fast separation devices. The company serves various industries, such as safety and security, oil and gas, life sciences and other applied markets.

Job Description

Perform product installations and training at customer sites

·       Provide post-sales customer support including troubleshooting and basic maintenance

·       Develop technical and training documentation

·       Interface with Sales to ensure that the technical services for each customer are defined and met

·       Interface with product development teams to help define customer requirements

Required Skills:

·       Installation, optimization, and use of LC-MS and/or CE-MS laboratory systems

·       Basic LC-MS and/or CE-MS applications development with biological systems

·       Ability to work independently with minimal supervision

·       Excellent communication / interpersonal skills and professional demeanor

Education and Experience:

·       B.S. in Chemistry, Biology, or a related field

·       5 – 10 years of relevant experience

Other Requirements:

·       Willingness to travel 60 – 75% of time, both domestic (largely west coast) and occasionally internationally

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.