Wire Transfer Analyst

Cross River Bank

Fort Lee, NJ, US
  • Job Type: Full-Time
  • Function: Business Intelligence
  • Post Date: 03/25/2021
  • Website: crossriverbank.com
  • Company Address: 400 Kelby Street 14th Floor, Fort Lee, NJ, 07024

About Cross River Bank

Cross River Bank provides banking services and loan products. The company serves personal and corporate banking customers, commercial real estate lending and small business lending clients.

Job Description

The Wire Transfer Analyst will be responsible for the daily operations of various wire transfer systems. Reviews and maintains records of wire transfer procedures to ensure accurate processing. Provide quality, accuracy and timely customer service involving daily processing for financial
transactions in a fast-paced, time sensitive operations environment.

Responsibilities:
• Will be responsible for providing training and oversight of solutions that are implemented.
• Also responsible for assisting in the production and revising of the Bank’s policies and procedures and keeping up with changes in Federal Regulations.
• Accept and process wire transfer requests from clients and bank personnel
• Perform various security related functions such as verifications and callback confirmations to validate the authenticity of outgoing wire transfers
• Processing all outgoing wire transfers (Domestic, International USD, and International Foreign Currency, etc.) for external and internal customers according to set policies and procedures
• Resolving problems through inner and outer department communication as necessary
• Analyze outgoing wire requests to determine if they are in strict compliance with policies and procedures
• Utilize multiple servicing systems for research and processing (i.e. SWIFT)
• Review the purpose of the wire transfer and consider if is reasonable to effectively eliminate potential fraud/suspicious situations.
• Ensure compliance with all established Federal Regulations for Wire transfers (OFAC, BSA/AML, Dodd-Frank, etc.).
• Monitor the status of wire transfers throughout the business day to ensure deadlines are met.
• Identify and escalate non-routine transaction and exceptions to eliminate potential fraud/suspicious situations.
• Investigate and research suspicious or fraudulent claims in accordance with Bank policy.
• Assist/train clients to process wire transfers on the Bank’s external wire system product.
• Assist clients with the completion of wire transfer authorization forms to ensure that they are set up effectively in order to initiate wire transfers efficiently based on the Bank’s policy requirements.
• Assist with resolving any wire transfer systems issues.
• Perform all related duties and special projects as assigned.
• Recommend latest methods to improve departmental functions.
• Carries out specialized research to resolve problems and disputes.
• Provide a high level of professional customer service.
• Comprehend Federal Regulations that govern wire transfer transactions to eliminate any potential loss to the Bank.
• Perform end-of-day reconciliations.
• Participate in any Disaster Recovery and Contingency testing as required.
• Be proactive with special research projects related to implementing new products, controls and system enhancements.
• Assist in maintaining system back-ups.
• Participate in all required training sessions for compliance.
• Develop and maintain strong partnerships with internal sales and support teams and other clients.
• Identify and recommend new methods of procedural enhancements to improve efficiency.

Qualifications:
• Minimum 3 years of experience in Wire and Funds Transfer.
• Excellent interpersonal and customer service abilities
• Ability to work effectively while multi-tasking in a high-volume environment
• Excellent organizational skills and high attention to detail
• Strong research, problem-solving and critical thinking skills
• Excellent PC skills
• Excellent oral and written communication skills
• Ability to both learn new products/services and apply knowledge
• Maintain confidential customer and Bank information in a responsible and secure manner.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.