Product Management Director


Boston, MA, US
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 01/11/2021
  • Website:
  • Company Address: One Custom House Plaza, IFSC, Dublin

About Kaseya

Kaseya® is the leading provider of complete IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations. Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, automate and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry leading solutions from Kaseya, Unitrends, Rapidfire Tools, Spanning Cloud Apps, IT Glue and ID Agent. The platform empowers businesses to: command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation; and automate across IT management functions. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries.

Job Description

At Kaseya, our world class Product Management team owns the entire product: from vision to positioning to delivery. We ensure product management aligns with the overall company strategy and are the “go to experts” for domain knowledge and competitive environments for our product. We develop and execute the product roadmap, releases, and engage with Sales, Support, Customer Success, Education and Professional Services to rollout new functionality and rapidly respond to the changing needs of the market and our customers.
Product Management directors are executives. They are given the autonomy to do the best, most rewarding work of their lives, and are held to high standards of accountability. As a Director of Product Management, you’ll work closely with Kaseya leadership, development, and customers to build the best and most innovative products for Managed Service Providers and Medium Sized Businesses.

  • Build and own the near-term product road map (and strategy) as well as the long-term product vision
  • Perform competitive and market analysis to become an expert in all the players in our highly competitive industry
  • Own the delivery and release process and life cycle from discovery through testing, release, and maintenance
  • Define and implement pricing and packaging in order to meet adoption, revenue, and profitability goals
  • Create user stories, epics, wire frames, acceptance criteria and run the agile product development product process
  • Engage deeply and frequently with customers, partners, and internal stakeholders so you can act as the most empathetic, most knowledgeable advocate for our customers
  • Work with Technical Sales to create inspiring product demos and trials
  • Be the expert for Unitrends Cloud services, including:  Direct to Cloud Backup, Hybrid Cloud Backup Storage, and Disaster Recovery as a Service (DRaaS)
  • 5-10 years of experience in Product Management
  • Expertise in Agile Development methodologies  (including Jira & Aha!)
  • Domain experience in the Managed Service Provider (MSP) and Small to Mid-Sized Business (SMB) market segment
  • Experience with cloud infrastructure, cloud backup and disaster recovery products
  • Experience with Compliance standards – HIPAA, PCI, FIRPA, etc
  • Experience with IaaS platforms, such as AWS, Azure, and Google Cloud Platform
  • Experience with virtualization platforms, such as VMware, Hyper-V and Nutanix AHV
  • BS Degree in Business or Technical field
  • Boston, Miami, or NYC
Relevant Experience
  • DRaaS Related Products and Services:  Datto, Veeam, Acronis, Infrascale
  • Cloud Backup Products and Services:  Datto, Veeam, Carbonite, CloudBerry
  • Cloud Infrastructure Services:  Amazon Web Services, Microsoft Azure, Google Cloud Platform

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.