Director, Sales Engineering

Concentric Software

San Francisco, CA, US / New York City, NY, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 06/15/2021
  • Website: www.concentric.ai
  • Company Address: 4340 Stevens Creek Blvd, Suite 112 , San Jose, California 95129​

About Concentric Software

Concentric was born out of a powerful insight: Enterprises have a data security problem. And the security tools they’re using can’t fix it.

Job Description

Bay Area, CA or Greater NYC

You will

Drive the entire technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals) 

Manage the day to day interactions with our customers

Manage customer onboarding and the ongoing relationship with our customers through their entire lifecycle. Define, tailor and implement an ongoing cadence with them (product roadmaps, escalation management, status calls etc.)

Map customer requirements to current and future offerings

Qualify prospects against company criteria for ideal customers and sales

Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects

Draft and deliver proposals

Keep detailed notes on prospect and customer interactions

Cultivate strong relationships with third party and partner companies that may be required to deliver full solutions to customers

Conduct all technical sales activities with the highest degree of professionalism and integrity

You have

Experience seeing the entire lifecycle from conception to design to technology evaluation to pilot program to implementation to maintenance and support

Ability to switch context quickly throughout the day with numerous competing demands

Minimum 3 years experience and success working in a customer-facing role

Hands-on, technical, problem solver, doer personality

Confidence working with customers and public speaking

Demonstrated experience gathering and understanding customer technical requirements

Experience in the security industry.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.