Solution Specialist


Auckland, NZ
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 02/13/2021
  • Website:
  • Company Address: One Custom House Plaza, IFSC, Dublin

About Kaseya

Kaseya® is the leading provider of complete IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations. Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, automate and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry leading solutions from Kaseya, Unitrends, Rapidfire Tools, Spanning Cloud Apps, IT Glue and ID Agent. The platform empowers businesses to: command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation; and automate across IT management functions. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries.

Job Description

Duties and Responsibilities

  • Diligent follow-up on all account management generated leads as assigned
  • Constant learning to build and maintain product and industry knowledge
  • Be adept at providing high-level product demonstrations and able to handle client inquiries
  • Conduct business-oriented discussions with prospects about how our software will benefit their organization
  • Manage and maintain an opportunity pipeline
  • Provide accurate forecasting/pipeline information to management on a weekly basis
  • Must be a team player who is a self-starter and can perform under pressure and with minimum supervision
  • Consistently exceed monthly quotas
  • Consistent communication with prospects via phone and email
  • Perform a high volume of calls and emails on a daily basis


The Ideal Candidate Has

  • 2 - 3 years demonstrable track record of inside sales experience
  • Technical knowledge and/or experience in software sales
  • General technical understanding of networks, systems and applications
  • Personable, with convincing phone etiquette, high energy and enthusiasm
  • Track record of meeting/exceeding sales targets in a telephone environment
  • Strong and effective written communications
  • Proven track record of building relationships at all levels of an organization over the phone
  • Proven ability to work in a team / matrix environment
  • Able to help MSPs learn how to identify HIPAA compliance opportunities, sell compliance, overcome objections
  • General knowledge of other industry compliance standards including GDPR, PCI, FINRA, NIST a plus
  • Experience selling to MSPs or working for MSPs is a plus
  • Understands technical side of compliance and role of risk analysis
  • Above-average time management and self-motivation skills
  • A proven ability to identify opportunities and leverage internal & external resources appropriately
  • Strong qualification skills are a must to be successful in this role. Leads will be provided, but are not relied upon - making it happen is your responsibility!
  • A demonstrable ability to manage a sales process, including negotiating sales opportunities to closure, through a deep understanding of a prospective customer buying process 

Demonstrated personal commitment and interest in continued professional development  CRM experience such as SalesForce, or equivalent is a must University degree preferred, but not essential

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.