Account Manager - E-Commerce Machine Learning

Granify

Austin, TX, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 03/18/2021
  • Website: granify.com
  • Company Address: 10248 - 106 Street, Edmonton, AB, T5J 1H7

About Granify

Granify automatically maximizes revenue for online retailers by identifying shoppers that aren’t going to buy and changing their mind - before they leave the site - by harnessing the power of real-time big data and machine learning.

Job Description

  • Build and maintain strong, trusting, long-lasting relationships with key stakeholders at the retailers in your portfolio

  • Serve as the dedicated point of contact for your clients and respond to all requests quickly and professionally

  • Work closely with colleagues in analytics, product, technology and leadership roles to analyze, troubleshoot and overcome any risks to client satisfaction

  • Stay up to date on our product and how it will evolve in the future so you’re able to ensure clients are maximizing their revenue by operating within our best practices and guide them on opportunities where we can help them do even more in the future

  • Stay up to date on each of your clients’ businesses so you’re able to identify opportunities for us to help them now and in the future

  • Teach stakeholders at your clients about the Granify platform and the tremendous value it adds to their business and how it will do even more in the future

  • Provide quarterly business reviews to Granify Leadership and Client Leadership for each of your clients and recommend strategies that result in year over year growth

  • Leverage the strong, trusting relationships you’ve built and the fantastic results your clients see using Granify to generate referrals for new business

ABOUT YOU

  • 3 years experience managing large enterprise clients in a small, fast paced company

  • Proven ability to create and grow trusting, lasting professional relationships with key stakeholders at large enterprise clients

  • Naturally consultative and love to teach complex concepts in a simple way

  • Exceptional problem solver

  • Exceptional presentation skills

  • Excellent time management skills

  • Energetic and positive

  • Extremely driven and hard working

  • Balance your high intelligence with a high level of humility

  • Unafraid of taking on new responsibilities

  • Strong professional written and verbal communication

  • Have a take control and get things done mindset, and activity that reflects such

  • Familiar with foundational online marketing practices in SEO, Paid Search, Affiliate, Display Advertising, Email Marketing, Conversion Optimization, A/B Testing

  • Bachelor’s degree in business, commerce, marketing, computer science, engineering or equivalent experience

NICE TO HAVE

  • Experience using analytics applications such as Google Analytics and Omniture

  • Experience using A/B testing or other optimization products

  • Strong working knowledge of e-commerce and marketing

  • Technical expertise (HTML, CSS, JS)

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.