Client Delivery Analyst

Hive

San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 01/10/2021
  • Website: thehive.ai
  • Company Address: 255 California Street, San Francisco, CA, 94111

About Hive

Hive is a full-stack AI company specialized in computer vision and deep learning.

Job Description

About Hive
 
Hive is a full-stack deep learning platform helping to bring companies into the AI era. We take complex visual challenges and build custom machine learning models to solve them. For AI to work, companies need large volumes of high quality training data. We generate this data through Hive Data, our proprietary data labeling platform with over 1,000,000 globally distributed workers, generating millions of high quality pieces of data per day. We then use this training data to build machine learning models for verticals such as Media, Autonomous Driving, Security, and Retail. Today, we work with some of the largest companies in the world to redefine how they think about unstructured visual data. Together, we build solutions that incorporate AI into their businesses to completely transform industries.
 
We are fortunate that investors like Peter Thiel (Founders Fund), General Catalyst, 8VC, and others see Hive's potential to be groundbreaking in AI business solutions. We have over 120 rock stars globally in our San Francisco and Delhi offices. Please reach out if you are interested in joining the AI revolution!
 
Client Delivery Analyst Role
 
We are looking for an eager and motivated delivery analyst to join our Client Delivery team. At Hive, our Client Delivery team is responsible for commercial delivery of all the groundbreaking technology we have built at Hive. This Client Delivery Analyst will be responsible for supporting our Client Solutions team by consistently delivering and executing projects within our Hive Data platform. Day to day, you will be managing multiple projects at a time by analyzing priorities, metrics, and deliverables. An ideal candidate is interested in learning the ins and outs of a fast growing startup as they will play an essential part in the business lifecycle This is a great opportunity to see how a high growth startup functions in action.

Responsibilities

    • Collaborate cross functionally between sales and business development teams to define projects and client offerings
    • Serve as a critical bridge between our sales and product teams in order to deliver client projects
    • Create, set up, and audit projects on our Hive Data platform to execute and deliver client engagements
    • Own and execute solutions for Hive Data clients by creatively brainstorming ways in which our solutions can address client needs and challenges
    • Ensure client jobs are running smoothly by managing timelines, identifying points of challenges, and addressing and updating projects accordingly

Requirements

    • Bachelor's degree from well-known 4-year university; minimum 3.5 GPA
    • 0-2 years of work experience
    • You are highly organized and detail-oriented; you handle multiple priorities without missing a beat
    • You have excellent written and verbal communications skills with an analytical mindset
    • You have demonstrated success in a competitive environment
    • You are highly self-motivated and ambitious in achieving goals
    • You are a strong team player, but can work and execute independently
    • You are driven. No one needs to push you to excel; that’s just who you are!
    • You are hungry to learn and are actively looking for opportunities to contribute
What We Offer You
 
We are a group of ambitious individuals who are passionate about creating a revolutionary machine learning company. At Hive, you will have a significant career development opportunity and a chance to contribute to one of the fastest growing AI startups in San Francisco. The work you do here will have a noticeable and direct impact on the development of Hive.
 
Our benefits include competitive pay, equity, health / vision / dental insurance, catered lunch and dinner, a corporate gym membership, etc.
 
Thank you for your interest in Hive.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.