Job Description
• Minimum 2 end to end SAP Implementation as project manager.
• Provide Application strategy & direction on all SAP service.
• Ensure all SAP application services are available within the prescribed services levels.
• Ensure the ICT suppliers are compliant with their change management protocols
related to SAP environment (both management and technical).
• Ensure the ICT suppliers have full control and management of their supply chain
within the SAP environment.
• Work closely with the ICT suppliers to determine the SAP applications roadmap and
service delivery processes.
• As an intermediary between Business process owners and the SAP support
organization in relation to development, implementation and support of SAP
functionality.
• Responsibility to ensure the continuity of SAP Processes.
• Responsible to manage both application as well as infrastructure.
• Should have excellent understanding of SAP solutions and of the consulting business
processes and functions.
• Responsible to manage the relationship with functional and technical consultants.
• During first phases of the Go Live the role will predominantly focus on Incident
Management, Route Cause Analysis and SAP change Management processes.
• Maintain contact with LoB Heads, BPOs, Power Users and advise on the functional
and technical feasibility regarding Request for Changes, advising if solutions are most
appropriate
• To manage the relationship with functional and technical consultants to provide both
incident resolution and development services
• To ensure that procedures, quality assurance, templates and documentation
according to the current SAP standards
• To participate in User Group meetings with business to balance the requirements of
the BPOs functional owner with planning, priority and budget
• Well conversant with SAP developments in the functional area
• To inform and plan new developments in SAP with Module Leads.
• Maintain the integrity, manageability and architectural aspects of the SAP systems
• Review and guide on Solution Maps for functional and technical issues / challenges
• Implementation of Security Policy in the SAP environment
• IT Operations Management
• IT Service Delivery Management
• IT Security Management
• IT Cost savings and Budget control Management
• IT Process Control
Desired Profile • Exceptional leadership, organizational and interpersonal skills.
