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IT Systems Administrator at XANT.ai
Lehi, UT, US

XANT offers the sales industry’s first comprehensive sales acceleration software platform that creates high performance sales teams with breakthrough AI (Artificial Intelligence) technology. This AI enhanced solution increases companies’ revenue by applying trillions of sales data points and ongoing machine learning to continually give companies a competitive edge in their respective markets.

The Role

We are looking for a talented IT Systems Engineer to join our growing organization and oversee development systems and coordinate systems tasks. In this role, you will support IT process automation, server support, storage, Office 365, software licenses, networking, and assist in building our business continuity plan


What You Will Do 

  • Provide operational and technical support to ensure the ongoing stability to the server environments.  
  • Use application tools to monitor, alert, diagnose and troubleshoot network, application and server issues.  
  • Monitor all production networks, servers, applications, and services through a centralized monitoring console.  
  • Triage, troubleshoot and resolve incidents according to standard operating procedures related to shared infrastructure and hosted customer applications.  
  • Systems Management and Image Deployment – Windows Deployment Architectures, Application packaging and Imaging, and Security Patching  
  • Patch Management  
  • Help define and document operations methods & procedures (M&Ps) for the Application Operations Support department  
  • Automate repetitive tasks to eliminate manual work where possible.  
  • Coordinate and test network connectivity through firewalls and load balancers  
  • Work in a team environment to provide rotating 24X7 support.  
  • Support, perform and execute change requests and document configurations changes per standard procedure related to application and firmware.  


Desired Competencies and Experience 

  • Associate’s degree in Computer Science, relevant field, or equivalent field experience and/or technical certification (e.g., CCNA/CCNP, MCSE, etc.) may substitute for the required education  
  • Minimum of 1 years of experience as a systems admin or support desk 
  • Follow ITIL practices in Service Management for Incident, Problem, and Change Management 
  • Strong understanding of TCP/IP network fundamentals, SSH and other relevant tools and protocols  
  • Working knowledge of Storage solutions; SMB and NFS etc.  
  • In Depth experience with Networking, to include firewalls, switches, routers, and wireless access points.  
  • Experience with Windows, Active Directory, DNS, DHCP and associated Windows services 
  • Experience with configuration management, i.e., Puppet, Chef, Salt, Terraform or Ansible  
  • Experience with monitoring tools; Nagios, cacti, etc  
  • Schedule flexibility with ability to work non-standard business hours and shifts and be included in regular rotation of an off- hours pager or occasional shift coverage for holidays or other staffing reasons (vacation, sick, etc.). 
  • Linux System Administration experience a plus 
  • Familiarity with ticketing systems, like Jira, Remedy or ServiceNow for tracking all issues.
  • Experience working with and administering O365  
  • Knowledge and experience in automation using PowerShell or Bash.  
  • Experience implementing and configuring virtualization technologies like VMWare. 

 
Perks | Benefits:

  • Medical, Dental, & Vision insurance coverage
  • HSA Compatible Plans
  • Market Competitive Total Compensation Package
  • Flexible Time Off
  • Volunteer time Off 
  • Fun company and team outings because we play just as hard as we work.
  • Diversity and inclusion programs that promote employee resource.
  • Employee Referral Bonuses to encourage the addition of great new people to the team.

 
HOW YOU’LL GROW:

At XANT, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at XANT University, our professionals have a variety of opportunities to continue to grow throughout their career.

XANT’S CULTURE:

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.

Come be a part of our XANT Family at our New home in Lehi!!