In this role, you will lead the Core Platform group. This group is responsible for the set of services and components that make up the LiveOps platform, including the real-time telephony components. You will own the platform roadmap, manage the team, and be responsible for managing and delivering projects. This position plays a key leadership role on a strong engineering team. The position reports to the VP of Engineering.
Qualifications:
Leadership:
* Able to hire, retain and motivate a first-class team
* Track record of delivering projects on time
* Sets, articulates and communicates the technical vision (goals and path) for a group
* Delivers business value through technology
* Knows the domain and the competition
* Can communicate (listen, speak and write) well, and with respect
* Excels at prioritization and decision making
* Lives the liveops values
Technical
* Experience with scalable, real-time distributed systems
* Familiar with current languages, protocols, and products
* Able to scope out, design and plan a technical solution
* Able to write high-level (functional) specifications
* Able to review designs and code
Process
* Experience with Scrum
* Focuses on continual process improvement
* Fosters and demonstrates innovation
* Excels at bug and issue management and prioritization
We offer an excellent benefits package that includes: medical, dental, vision, short/long term disability insurance, flexible spending accounts, 401(k), paid time off and stock options. LiveOps is an equal opportunity employer.
About LiveOps:
LiveOps is revolutionizing the world of work, starting with the virtual contact center. Our company has a world-class management team that includes leaders from eBay, Genesys, Salesforce.com, Siebel and Tellme - and an amazing and enthusiastic engineering team that includes original founders and engineers from Netscape/Mosaic, AOL, eBay and Microsoft. We have built the most advanced on-demand contact center platform anywhere to help companies make their existing call centers more virtual.
We've not only established the future of distributed work, we've made it a reality today. LiveOps has been consistently growing revenue rapidly and is led by one of the top visionaries in Silicon Valley Maynard Webb. Come join one of the most exciting companies in the Bay Area and be part of a world class team.
We are financially and strategically backed by Benchmark, CMEA and Menlo Ventures. We have been profitable since 2006 with a solid financial track record, and on a sound growth path.
LiveOps provides best-in-class on-demand call center technology, as well as virtual call center services through our network of over 20,000 independent home agents, to hundreds of companies in both direct response and enterprise markets.
