LiveOps is seeking a sharp interaction designer with the ability to adapt quickly to our fast-paced environment, and take a design from conception to HTML production-ready mock-up under tight deadlines. Our ideal candidate is comfortable spending time with users to understand their needs, and capable of understanding web technologies at a detailed spec level.
In this role, you will design user interface features for our web-based applications for a network of distributed call center professionals and enterprise customers. You’ll work closely with product management and engineering to define feature sets and product requirements, participate in focus groups and customer calls to collect user data, create and iterate UI designs, and apply user interface principles and best-practice designs to produce detailed written specifications for our Engineering team.
QUALIFICATIONS:
* Proven success with 2+ years of practical commercial design experience; direct experience with UI design in either software or web applications is required
* Solid understanding of Web technologies and the Web development process
* Proficiency in screen layout and visual design
* Attention to detail, a dedication to quality, and the ability to produce aesthetically pleasing designs
* Knowledge of user interface design principles, web design best practices, and web standards
* Excellent analytical and problem solving skills
* Strong ability to communicate and drive results via conversation, UI, visual design and writing
* Thorough knowledge of major design tools, e.g. Adobe
* Fluency in JavaScript, HTML, DHTML, and CSS UI design. Web 2.0 experience is a plus
* Ability or willingness to learn to write and debug clean HTML/CSS
* Flash experience is a plus
* Bachelors or higher degree in Interaction Design, Human-Computer Interaction, Cognitive Science, Visual design or related field is required
About LiveOps:
LiveOps is revolutionizing the world of work, starting with the virtual contact center. Our company has a world-class management team that includes leaders from eBay, Genesys, Salesforce.com, Siebel and Tellme - and an amazing and enthusiastic engineering team that includes original founders and engineers from Netscape/Mosaic, AOL, eBay and Microsoft. We have built the most advanced on-demand contact center platform anywhere to help companies make their existing call centers more virtual.
We've not only established the future of distributed work, we've made it a reality today. LiveOps has been consistently growing revenue rapidly and is led by one of the top visionaries in Silicon Valley Maynard Webb. Come join one of the most exciting companies in the Bay Area and be part of a world class team.
We are financially and strategically backed by Benchmark, CMEA and Menlo Ventures. We have been profitable since 2006 with a solid financial track record, and on a sound growth path.
To apply for this position or refer someone you know, please use our online interview system managed by Accolo.
Once you have completed the interview, your information will be forwarded to the hiring authority for decisions on next steps.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
LiveOps provides best-in-class on-demand call center technology, as well as virtual call center services through our network of over 20,000 independent home agents, to hundreds of companies in both direct response and enterprise markets.
