Automattic, Inc.
200 Brannan St. #239
San Francisco 94107
www.automattic.com
Automattic is an open source blog publishing platform that enables a range of users to establish and manage weblog sites.
Job Description:
Our software and services are far from perfect, and when things go wrong people aren’t shy about contacting us asking for help. We consider the support side of the user experience to be vitally important because it’s the person who interacts with our customers most and makes the biggest impression in their time of need. In fact everyone who joins Automattic, regardless of position, does support for 3 weeks. The customers range from the everyday blogger to VIPs like CNN, Flickr, and People Magazine. The job requires:
Patience and grace.
Excellent writing skills.
Working knowledge of WordPress, HTML, and CSS.
