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| Job Title: | Sales Data and Systems Analyst | ||||||
| Company: | Lifesize Communications | ||||||
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| Description: | Description: LifeSize is the leading provider of high definition video communication products. Our award winning solutions combine exceptional quality, user simplicity, and administrator manageability to make video communications a productive, true-to-life experience. The Sales Data and Systems Analyst position is responsible for managing, maintaining and improving our global CRM system for the direct management of the LifeSize sales team. In this role, you will be the primary technical resource for all Salesforce.com related issues within the company and will act as a subject matter expert for technical issues that arise within the sales process relating to Salesforce.com. This is a key financial position reporting to the Company’s Director of Financial Planning and Analysis but will interact heavily and regularly with the Company’s Sales and Marketing teams in support of their analytical and planning needs. Responsibilities: Perform daily administration of the CRM application, SalesForce.com Develop, maintain, update, and improve the Company’s pipeline tracking and reporting Compile, analyze and communicate other key customer and sales data Drive core insights from available data leading to fundamental improvements to internal processes and sales and marketing effectiveness Partner internally and externally with multiple teams to drive CRM system and process improvements Manage bulk imports and exports of data between CRM and other systems Design management and staff reports and dashboards Maintain CRM user roles, security and profiles Customize CRM page layouts, fields, tabs, and business processes as well as design and build custom objects Train internal sales channel on CRM application and processes Provide CRM support services to internal and external teams Serve as project manager, or team with colleagues, for Salesforce.com to LifeSize Partner Portal and ORACLE/Discoverer integration efforts | ||||||
| Qualifications: | Qualifications: At least 4-5 years of experience administering a CRM application and in data and systems analytics supporting a CRM system Bachelor’s degree required Proficient in Administrator Level with CRM solution, preferably Salesforce.com Proficient in all Microsoft Office Software, especially Excel & PowerPoint Knowledge of ORACLE Financials and Discoverer a plus Technical understanding of IT infrastructure and systems a plus Strong analytical, quantitative, and critical thinking skills Ability to organize and prioritize finance, sales, and marketing requests Ability to interface well with both internal and external customers Excellent communication and presentation skills Ability to multi-task and work in a fast paced environment Self-motivated, results-focused, team-oriented and strong work ethic LifeSize is an Equal Opportunity Employer. LifeSize does not discriminate against any applicant for employment because of age, gender, sexual orientation, race, religion, national origin, ethnicity, veteran status or disability. | ||||||
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